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Sales Hotline 01795 665872

Your Status

By placing an order through our site, you warrant that: You are legally capable of entering into binding contracts; and You are at least 18 years of age;

Payment

Visa Credit, Visa Debit, Visa Electron and Mastercard are accepted as methods of payment. All transactions are in pounds sterling.

Delivery

CD Supplies Delivery Charges in Mainland UK including VAT are as follows;

StandardNext working day
Orders Under£65.00£5.95£8.95
Orders Over £65.00£3.95£7.95
Orders Over £100.00FREE£5.95


The cost for deliveries outside Mainland UK will be quoted upon receipt of order.

In most cases the standard service on orders received prior to 4:00pm for delivery to addresses in Mainland UK is that the goods will be delivered within two working days (i.e. If you place your order before 4:00pm on Monday your goods should be delivered on Wednesday).

If you have any queries relating to the delivery of your order you can contact us on 01795 665872 or e-mail us at websales@cdsupplies.net.

Unavailability

In the event that a product is unavailable for whatever reason, we will contact you to ask you whether you would like us to supply a suitable alternative product. We will not supply you with an alternative product unless we receive instruction from you that you wish us to do so. If you opt not to purchase an alternative product, we will refund the full value of the product and any applicable carriage charges.

Risk and Title

The Products will be at your risk from the time of delivery. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

Pricing

All prices quoted are inclusive of VAT. The only possible additional charge above the price quoted for the item is a carriage charge or an optional additional charge for a next day delivery.

The VAT element of each purchase is clearly detailed on the CD Supplies Invoice. Please note that the prices shown are the CD Supplies Website prices which may differ to our current in-store prices.

Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection. We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.

Guarantees

CD Supplies Limited take great care to ensure that all the products featured on this website are of a high quality.

As part of our commitment to quality we provide 1 year's guarantee on all Hand Tool products on this website provided that they have been used, at all times, in the correct manner. However in many cases, due to the exceptional quality of the products, the manufacturers will give much longer guarantees on their products.

As far as Power Tools are concerned CD Supplies Limited follows the manufacturer's policy, details of which will be included with the product.

If a product is faulty and under guarantee you should follow the procedures detailed below.

Cooling Off Period

You may, if you wish, cancel your order for any reason within 14 days starting on the day after you receive the goods. To do this you will need to notify us either in writing or by contacting us on 01795 665872 that you wish to do this, specifying the order number of the order to be cancelled. If you do this we may ask you to pay the cost of returning the goods to us but, apart from this, the whole of your money will be returned to you within 30 days of such cancellation.

Returns & Refunds : Items not required

We aim to provide you with as much information as we can about each product so that you can make an informed purchasing decision. However, to give you additional confidence, we will allow you to return any item if it is not what you require within 30 days of receipt as long as it has not been used and is returned in its original undamaged packaging.

Written communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirements that such communications should be in writing. This condition does not affect your statutory rights.

Severability

If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Entire agreement

We intend to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of any Contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing.

Our right to vary these terms and conditions

We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities or any other changes. You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

Contract Information and Governing Law

A Contract is formed between you and CD Supplies Limited only when you have received confirmation that your order has been dispatched and you are notified of the order number on the screen and by E-Mail.